Terms & Conditions

Payment terms

A €200 deposit is required to secure a booking.
Payment in full is required 7 days before the day of tour.

Cancellation policy

Cancellations require 7 days notice in order to receive a full refund.
Cancellations less than 7 days will forfeit the €200 deposit value.
Cancellations due to adverse weather will receive a full refund.
Requests to cancel must be sent by email to: martin@fatbikegalway.com

Rescheduling policy

Depending on availability tours may be rescheduled free of charge.
Requests to reschedule within 7 days of the tour date will be treated the same as the cancellation policy should no alternative tour date be available.
Requests to reschedule must be sent by email to: martin@fatbikegalway.com

Weather conditions

Weather forecasts are constantly monitored to ensure the safety of guests. Strong winds and particularly wet conditions may sometimes result in tours being cancelled.
In these circumstances, we endeavour to accommodate our guests by way of providing instead a tour of the Connemara region by vehicle with the option for a walk or hike depending on the weather conditions. However, if guests do not wish to avail of this option, then a full refund will be offered.

Health Declaration and Disclaimer Notice

Insurance requires all guests to sign a Health Declaration & Disclaimer Notice at the start.
This document will be made available on the tour day.

Pickup and Drop off

Fat Bike Galway provides pickup and drop off from your accommodation within 3km of Galway city.
Please give details of your accommodation when making a booking or update by email at a later date.

Guest requirements and limitations

All guests must be competent at riding a bike.
Maximum rider weight 120 kg.
Minimum age 14 years old.

Inclusions

Roundtrip transportation in private vehicle.
RadRhino electric bikes.
Cycle helmets.
Hi-Vis jackets.
Bottled water.

Exclusions

Lunch and refreshments.
Optional Sheepdog Demonstration.

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